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Our client is looking for a IT System Support Specialist
Title : IT System Support Specialist
Location : Sacramento CA
Type : Contract Onsite
The client is hiring whose primary duties will be to receive review track troubleshoot and resolve trouble reports related to system/application related requests.
This role will require:
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Good problem isolation skills and a broad general knowledge of IT systems
The ability to shift topics rapidly
Working knowledge of Jira for the placing and tracking of calls.
The use of Adaxes and MECM for supporting customer systems and account management
A working knowledge of the of M365
Be familiar with concepts of enterprise level applications
Familiarity with WAN architecture at a higher level
Feel free to reach Anita at
WINDOWS,JIRA
Full Time