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*******CCNA & CCNP certifications required and must be local to PA****** Installs configures maintainsand manages network infrastructure consisting primarily of switches routersfirewalls Silver Peak SDWAN edge appliances wireless infrastructurecellularbased appliances and all associated hardware and software. Performs network managementfunctions utilizing various industry tools to monitor test verifytroubleshoot and resolve complex network problems by working with usersservice providers business partners and others to resolve problems. Assists in the planning and designof LAN/WAN network architecture including: Network bandwidth analysis and capacityplanning. Detailed specifications and schematicengineering drawings for network enhancements and modifications. Assists in the execution ofplanned deployments and upgrades and supports change management efforts withinthe edge networking group. Participates in change managementefforts with agency and other edge networking teams. Participates in Service Nowtrouble ticket resolution and reporting. Ensures that assigned edgenetworking trouble tickets or incidents follow established processes and arefully documented within Service Now. Assists with tier 2 support forwidespread events/ incidents to customers and other networking teams as needed. Proactively identifies andtroubleshoots issues related to complex network problems and works them toresolution including communication to other networking teams. Participates in the evaluation ofand makes recommendations on new and emerging technologies as part of the ongoinghardware refresh cycles championed by the Edge Networking Solutions team. Evaluates current and futurenetwork needs and prepares technical solutions and recommendations. Reviews thedevelopment of configuration standards. Assists in the design of highlycomplex networks as well as makes recommendations to optimize the edge networkfor maximum efficiency. Ensuresthat all existing and new networks meet or exceed the security requirements setforth by OA. Assistsin the creation of Visio diagrams of the edge network to document new andexisting network elements especially those deemed specialty/ field networks.
Full Time