Property Management Assistant

This is a remote position.

Role Name: Property Management Assistant

Schedule:

• Fulltime 9am5pm with potential for extended hours
  

Client Timezone: EST

Client Overview

Join a thriving shortterm rental business managing an impressive portfolio of 80 properties across multiple locations. This dynamic company boasts an exceptional 9599% occupancy rate setting industry standards for efficiency and guest satisfaction. With a diverse range of accommodations including private rooms shared spaces and apartments this business caters to both shortterm and longterm stays offering exciting challenges and growth opportunities for the right candidate.

Job Description

As a Property Management Assistant you ll be at the heart of a fastpaced highperforming shortterm rental operation. Your role is crucial in maintaining the company s stellar occupancy rates and reputation for excellence. You ll manage guest communications bookings and property logistics across multiple platforms with a focus on Airbnb. This position offers a unique blend of customer service strategic pricing and operational management allowing you to develop a wide range of skills in the booming shortterm rental industry. If you re detailoriented techsavvy and passionate about hospitality this role provides the perfect opportunity to showcase your talents and contribute to a rapidly growing business.

Responsibilities

• Promptly respond to guest inquiries maintaining the company s reputation for quick response times
  
• Manage bookings checkins and checkouts for a diverse portfolio of properties
  
• Coordinate with cleaning staff to ensure properties are impeccably prepared for guests
  
• Implement dynamic pricing strategies based on market demand and competitor analysis
  
• Monitor and update property listings across various booking platforms
  
• Handle guest issues with professionalism and efficiency
  
• Manage a mix of shortterm (daily weekly) and longterm (monthly up to 5 months) bookings
  
• Contribute to the company s market analysis and growth strategies
  

Requirements

• Proven experience with Airbnb and other shortterm rental platforms
  
• Excellent written and verbal communication skills in English
  
• Ability to work fulltime with flexibility for extended hours as needed
  
• Strong organizational skills and ability to multitask in a fastpaced environment
  
• Proficiency in property management software and tools
  
• Customercentric mindset with a knack for problemsolving
  
• Selfmotivated with the ability to work remotely and manage time effectively
  
• Adaptability to handle a diverse range of properties and guest needs
  
• Analytical skills for pricing strategy and market trend analysis