Call Center Representative

Educational Qualifications:

A minimum of a high school diploma, preferably a university degree or training courses in a related field.
Skills and Knowledge:

Excellent verbal and written communication skills.
Ability to use computers and Customer Relationship Management (CRM) software.
Effective listening skills and ability to understand customer needs.
Problem solving skills and ability to deal with customers in different situations.
Tasks and Responsibilities:

Respond to customer inquiries via phone, email or live chat.