Provide ongoing diagnostic analysis of platform adoption, engagement, and capability performance for executive-facing audience
Lead analyses and making recommendations directly to leadership that will influence the strategic direction of our business
Develop end-to-end solutions and models to support business case creation, strategic planning, feature enhancement and optimize client experience across servicing, acquisition, and deepening
Driving the design, implementation & support of our data systems, including interactive models/visualizations and self-service analytics to support business intelligence and decision making
Preparing and completing action plans; implementing production, productivity, and quality standards; resolving problems; identifying trends; determining system improvements; implementing change
Identify cutting edge tools to improve our business processes and enable better decision-making
Translate strategy into actionable goals for performance and growth, performance management, and annual planning
Partners across organization to deliver an integrated strategy focused on digital adoption, engagement, deepening and personalization
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