Head of DesignOperations

We’re going through an exciting period of growth helping clients across the world bring their stories to life through the power of events and we’re looking for someone brilliant to help us do that. So if you’re a Head of Design/Operations (or think you’ve got what it takes to become one!) we need you!

The Design team is responsible for projects directly impacting business goals and metrics. In this role you will primarily work with the Client Experience Event Production and Marketing teams to define design programming at scale. You will be key in enhancing our design system focusing on reusability and accessibility and fostering a culture of excellence and team spirit. In addition to this you will perform design work and project management to support the team when needed.

The Head of Design will be working in close collaboration with the Creative Director. Your roles and responsibilities will vary however the Head of Design will oversee the design studio and will be responsible for managing and leading the design team setting design standards and ensuring that design projects meet the objectives and requirements set. Your focus will be on the strategic aspects of design such as aligning design initiatives with the organisation’s overall goals setting design direction and ensuring consistency in design across different projects. The role will also involve resource management project planning team leadership budget management for the department and collaboration with other departments to ensure the successful execution of design projects.

• 5 years of experience

To deliver in this role successfully Design Operational and Leadership skills are vital. You will have 5 years’ experience as a Head of Design/Senior Design Project Manager/Design Operations role.

• great communication skills

In this role you’ll be in charge of leading and managing the Design team alongside working with all internal departments. As a result we’re looking for someone who is great at communicating and building relationships (both inside and outside of the business) and is never afraid to speak up and tell people what they need.

• high levels of organisational skills

We take pride in all that we do and always spend time getting to know the details involved in our projects. In this role you’ll be in charge of design team resourcing. As a result you’ll need to have high levels of organisation to ensure each project is managed correctly.

• an eagerness to learn

We look for those who are willing to get involved take risks if they spot a great opportunity and help us get to where we want to be. Because of this we need somebody that’s happy to ask for help if they’re not sure of something and is ready to get stuck into the role and make it their own.

• technological skills

We work online remote/hybrid and create virtual live and hybrid events. Because of this we use a lot of different software (that we’ll teach you how to use!) both internally and on our projects so you’ll need the ability to navigate different technologies.