Business Value Consultant EMEA

ABOUT THE ROLE:

The Business Value Consultant supports the EMEA gotomarket organization (Sales Customer Success) in building value and bestpracticecentric narrative with prospective and existing customers. This role fulfills two key duties: First they are a member of pursuit teams on our largest deals leading best practice sessions and building business cases that demonstrate & quantify the impact Talon.Ones product will have for the prospect. Second they support Customer Success in quantifying & expanding the value Talon.One has realized with existing customers. This role reports to the Director of Industry Strategy in our Business Value Services function.

Why we need you

Talon.One presents a new technological approach to managing customer incentives at scale. But new technology (1) means new ways of working (2) unlocks new ways of building customer incentives and (3) requires significant integration & implementation effort. We need another industry expert that helps prospects see why these benefits are worth this cost.

ONCE YOU ARE HERE YOU WILL:

• Business cases: build business cases with Account Executives that quantify the value of Talon.One empowering our champions to sell Talon.One with credible financial scenarios
• Best Practice sessions: present a best practice view of how to achieve key goals a prospect or customer have in their promotions & loyalty programs. Perform market research and company analysis to build a compelling vision of how Talon.One will support
• Business reviews: build business review materials with Customer Success Managers and Account Executives that quantify our impact and identify improvement areas
• Benchmarking: given our newfound volume of live enterprise customers this role will help establish internal performance benchmarks on redemption & profitability for promotions and loyalty programs. This also entails external research to build Talon.Ones internal understanding of core promotional & loyalty benchmarks
• Case Studies: support Customer Success & Marketing in identifying amazing indicators of our value for publication in our sales materials and external case studies
• ROI framework: collaborate across the BVS function to continuously improve our business impact framework including the ROI model we use to estimate our customer impact and the calculators & spreadsheets we use to operationalize it

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 48 years in a consulting role
• Experience in one or more key domains: retail marketing eCommerce promotions & loyalty
• Mastery of Google Sheets & Slides or Excel & Powerpoint
• Proven track record in building compelling stories based on data

WHATS IN IT FOR YOU:

• Learning budget and LinkedIn Learning
• 30 vacation days
• Remotework abroad up to 90 days
• Inhouse German language courses
• Discounted Urban Sports Club membership and BVG ticket
• WorkDogBalance your best friend is more than welcome!
• Mental health support with Nilo.health

WHY YOU SHOULD WORK FOR US:

• The right attitude: modern methods and a diverse creative workspace with an open and international culture
• Everyone for the product: Together we create a flexible highly scalable product with stateoftheart technologies. We can only succeed if everyone works as a team
• Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
• A great environment: Flexible and familyfriendly environment bright and easily accessible offices modern software and hardware
• High flexibility degree: Prefer to work early or late at night Do you have to pick up your children from kindergarten Do you prefer working abroad We believe in results and motivated employees

Do you want this job

Wed love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race color religious belief ethnic origin nationality sex gender identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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