Customer Support Executive
Posted on :
30-07-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-07-2024
Job Description
Role: Customer Support Executive
Industry: Any industry (Preference for candidates with telesales experience)
Experience: 02 years
Location: BTM 1st Stage
Education:
- 2nd PUC/Degree (Any discipline)
Languages Required:
- Mandatory: Hindi
- Two Regional Languages: Kannada/Telugu/Tamil
Shift Timings:
- 9 AM to 6 PM
Working Days:
- 6 days a week (Monday to Saturday)
Roles & Responsibilities:
- Handle customer calls to understand their queries and concerns.
- Ensure customer queries and concerns are resolved in a timely manner.
- Maintain less than 8% shrinkage on Month Till Date (MTD).
- Be flexible to support increased call volume as needed.
Skills & Qualifications:
- Excellent communication skills in Hindi and two of the regional languages (Kannada/Telugu/Tamil).
- Ability to handle customer queries efficiently and effectively.
- Flexible to adapt to changes in work volume and schedule.
Additional Information:
- Freshers with strong communication skills are welcome.
- Previous experience in telesales is preferred but not mandatory.
customer queries,languages,hindi,kannada,communication skills,telugu,tamil,customer support
Employment Type
Full Time
Company Industry
Key Skills
- Building Construction
- Hospital management
- Cardiac Surgery
- EMC
- Kitchen
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