- Work Permit for Portugal or EU citizenship is mandatory
You will be providing services for Turkishspeaking clients and help them solve any problems or inquiries they might have regarding the product or service offered by the company.
Your tasks:
- Clarifying any product information;
- Answering questions and requests by chat and phone;
- Helping in subjects such as: Payment Refunds Financing Shipping Delivery and Pickup Returns and Exchanges
- Help solve any type of problems insuring a swift and fast resolution.
What you need:
- Fluency in Turkish (must be at least C1)
- Fluent in English (at least C1)
- Nice to have previous Customer Support experience
What we offer
- Salary 1411 gross / month
- Public and Private health insurance provided by the employer
- Initial contract with a duration of 12 months permanent after 2 years (or 1 renewal)
- Private health insurance after contract signature (additionally to the standard insurance).
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