Work Place: Lisbon
As a Customer Support Representative you will be responsible for:
- Receiving telephone calls from clients wishing to obtain various types of information concerning the product or service
- Management of incoming calls and email
- Provide accurate valid and complete information by using the right methods/tools
- Follow communication procedures guidelines and policies
- Handling clients requests: policy changes cancellations claims updating payment details.
What you will need:
- Fluent level of Hebrew language (at least C1)
- Good level of English language (at least B2)
- Strong communication skills
What you will gain:
- Base salary without accommodation: 1750 gross
- Base salary with accommodation (room in shared apartment with bills included): 1450 gross only if you are currently living at least 100 km away from Lisbon
- 1500 Signing Bonus 1500 Loyalty Bonus
- Health insurance coverage for both public and private sectors
- Airport pickup and administrative help
- Full refund of the flight expenses after 9 months of work
- Free Language lessons integrating activities with colleagues and more
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