Tele Sales Executive

Overview:

Key Responsibilities:

• Initiate sales calls to potential customers
• Promote and sell products or services over the phone
• Build and maintain a database of potential leads
• Understand customer needs and offer solutions
• Reach out to existing and potential customers to present products and services
• Handle customer inquiries and resolve issues
• Meet or exceed sales targets
• Maintain a high level of product knowledge
• Follow up on leads and conduct cold calls
• Document and update customer records
• Provide feedback on the efficiency of the sales strategies
• Conduct market research to identify selling possibilities and evaluate customer needs
• Participate in sales meetings and training sessions
• Keep abreast of best practices and promotional trends
• Collaborate with the sales team to achieve better results

Required Qualifications:

• Proven experience in telesales or a similar sales/customer service role
• Excellent verbal communication skills
• Ability to meet sales targets
• Strong negotiation skills
• Ability to build rapport with customers
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Familiarity with sales techniques and strategies
• Excellent time management and organizational skills
• High school diploma or equivalent; degree in marketing or relevant field is a plus
• Proven track record of successfully meeting sales quotas
• Ability to work independently and as part of a team
• Strong work ethic and selfmotivated
• Customeroriented and able to handle rejection
• Positive attitude and willingness to learn

telesales,hindi,negotiation,marketing,customer,telephone systems,work ethic,organizational skills,self-motivation,sales,teamwork,verbal communication,crm software,communication,time management,customer orientation,independent work,customer service