Front Desk Representative

Job Title: Front Desk Representative

Job Summary: We are seeking a friendly organized and reliable Front Desk Representative to join our team. The successful candidate will be the first point of contact for our organization providing excellent customer service managing front desk operations and ensuring a positive experience for all visitors and callers. This role is critical to maintaining our high standards of hospitality and efficiency.

Key Responsibilities:

• Answer screen and forward incoming phone calls promptly and professionally.
• Manage the reception area to ensure it is clean organized and presentable at all times.
• Handle incoming and outgoing mail packages and deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Schedule and confirm appointments meetings and conference room bookings.
• Assist with administrative tasks such as data entry filing and maintaining office supplies.
• Support other departments with various tasks as needed.

Qualifications:

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.
• Customer service orientation.