Sales Team Leader
Posted on :
31-07-2024
Employer Active
1 Vacancy
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Jobs by Experience
4-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
31-07-2024
Job Description
Our client comprises a proficient legal team wellversed in debt management laws and regulations offering customized solutions tailored to individual client needs. Currently seeking a Sales Team Leader with prior industry experience.
Working Hours: 85
Language Requirements: English isiXhosa
Contract Term: Probation with the potential for permanent placement post successful review.
Commission: Yes
Responsibilities:
- Monthly performance management of all sales agents ensuring timely completion of probation contracts and KPIs.
- Providing daily/weekly/monthly training coaching and development for all employees.
- Efficient management of all hardware and security.
- Generating internal and external reports effectively.
- Ensuring efficient dialler reporting.
- Effective management of communication channels between staff and management.
- Handling all Human Resourcesrelated employee functions for team management.
- Quality monitoring and control using company tools ensuring team leaders comply with weekly QC for their teams.
- Compiling statistics for daily/weekly/monthly meetings with the team of managers.
- Identifying and resolving problem areas in alignment with business processes (Problemsolving skills).
- Managing internal and external communication.
- Managing general admin tasks at an individual level.
- Meeting all deadlines (timely submission of reports/administrative tasks/HR duties).
- Implementing creative planning and theme days for agent relationship enhancement.
- Timely followup on all payments.
- Daily/weekly/monthly tracking and updating of statistics.
Requirements
Qualifications:
- Matric
Competencies:
- Strong communication and interpersonal skills.
- Solid analytical abilities.
- Proficiency in credit reporting.
- Familiarity with credit reporting agencies and their operations.
- Sales and customer service experience.
- Ability to work independently and collaboratively.
- Proficient in customer relationship management (CRM) software and telephony systems.
- Understanding of industry regulations and best practices in credit repair.
Employment Type
Full Time
Key Skills
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