Receptionist ESC9011

• *** MULTIPLE OPENINGS AND FAST HIRING!!! ***
• Well established company founded in 1889!
• Fortune 500 Company!
• Fortune 100 ‘Best Company to Work For’ for many years!
• Opportunities for contract to direct fulltime hire!
• Awesome career advancement and training opportunities!
• Be recognized for your hard work and contributions!
• Award winning work culture!
• Excellent work / life balance!
• Exceptional comprehensive benefits for full time employees!

What you will be doing:

• Greet and direct visitors in the office.
• Operate a multiline telephone system to answer incoming calls and direct callers to appropriate personnel.
• Retrieve messages from voicemail and forward them to appropriate personnel.
• Answer incoming telephone calls determine the purpose of callers and forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about the organization and provide callers with address directions and other information; welcome onsite visitors determine the nature of business and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required update appointment calendars prepare travel vouchers and take payments for services and products.
• Receive sort and route mail and maintain and route publications; maintain fax machines assist users send faxes and retrieve and route incoming faxes; create and print fax cover sheets memos correspondence reports and other documents when necessary.
• Order receive and maintain office supplies.
• Perform other clerical duties as needed such as filing photocopying and collating.

Experience you will need:

• 12 years of related experience.
• High School diploma or equivalent.
• Knowledge of Microsoft Office applications.
• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problemsolving situations.
• Uses reason even when dealing with emotional topics.
• Manages difficult or emotional customer situations; responds promptly to customer needs.
• Solicits customer feedback to improve service and responds to requests for service and assistance.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Demonstrates group presentation skills and writes clearly and informatively; edits work for spelling and grammar.
• Balances team and individual responsibilities; exhibits objectivity and openness to others views.
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position.