Customer Service Representative - German Language
Posted on :
31-07-2024
Employer Active
1 Vacancy
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Job Description
Remote work in Greece Equipment provided
As a Customer Support Specialist your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized solutions to the customers.
About the project:
Provide services for an online marketplace that connects people looking to rent out their homes with those seeking accommodations. Founded in 2008 and headquartered in San Francisco California It operates globally offering unique lodging options and travel experiences.
Key Responsibilities:
- Provide friendly and ef cient service to the customers
- Help the clients with doubts questions issues and lastminute requests
- Receive calls from customers contact via mail and chat is also possible
- Investigate identify and escalate issues appropriately by prioritizing urgent and sensitive matters
Requirements
Requirements:
- Fluent level of German language (C1)
- Communicative level of English language (B2)
- Be anywhere in Greece
- Excellent communication and negotiation skills
- Ability to work in a fastpaced environment
- Positive attitude and a team player
Benefits
What you will gain:
- Salary: 1200 Euros Gross x 14 months
- Performance Bonus of up to 10% of the base salary
- Monthly language bonus: 50 gross per month
- 500 gross anniversary bonus
- 300 US$ voucher for the companys services every 6 months
- Indefinite contract
- Paid holidays at higher rates according to Greek law
- Fully remote work system from anywhere in Greece
- All of the work equipment will be sent to you
- Daily meal voucher in Up Hellas Mastercard
- Private health insurance (Dental and Optical Care included)
- Mobility program
- A challenging working environment
- Employee events
- Free gym wellbeing activities and a rooftop cinema with Acropolis views
Employment Type
Full Time
Key Skills
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