Recovery Manager Trichy

• The Recovery Manager is responsible for overseeing the recovery of overdue accounts and ensuring effective debt collection strategies are in place.
  
• This role involves managing a team of recovery agents developing and implementing recovery processes and ensuring compliance with legal and regulatory requirements.
  
• The Recovery Manager will work closely with other departments to minimize financial losses and maintain positive customer relationships.
  

Requirements

Debt Recovery Management:

• Develop and implement effective debt recovery strategies and processes.
  
• Monitor and manage the performance of the recovery team to achieve targets and objectives.
  
• Ensure timely and efficient recovery of overdue accounts.
  

Team Leadership:

• Lead coach and mentor the recovery team to enhance their performance and productivity.
  
• Conduct regular performance reviews and provide constructive feedback.
  
• Foster a positive and motivated team environment.
  

Compliance and Risk Management:

• Ensure all recovery activities comply with legal and regulatory requirements.
  
• Identify and mitigate risks associated with debt recovery.
  
• Maintain uptodate knowledge of relevant laws and regulations.
  

Customer Relations:

• Handle escalated cases and negotiate repayment plans with customers.
  
• Maintain positive relationships with customers while ensuring debt recovery.
  
• Resolve disputes and issues related to overdue accounts.
  Reporting and Analysis
  
• Prepare regular reports on recovery performance and present findings to senior management.
  
• Analyze recovery data to identify trends and areas for improvement.
  
• Implement changes based on analysis to improve recovery rates.
  

Collaboration:

• Work closely with other departments such as Finance Legal and Customer Service to support recovery efforts.
  
• Coordinate with external agencies and legal representatives when necessary.
  

Benefits

Career Growth

Debt Recovery Management: Develop and implement effective debt recovery strategies and processes. Monitor and manage the performance of the recovery team to achieve targets and objectives. Ensure timely and efficient recovery of overdue accounts. Team Leadership: Lead, coach, and mentor the recovery team to enhance their performance and productivity. Conduct regular performance reviews and provide constructive feedback. Foster a positive and motivated team environment. Compliance and Risk Management: Ensure all recovery activities comply with legal and regulatory requirements. Identify and mitigate risks associated with debt recovery. Maintain up-to-date knowledge of relevant laws and regulations. Customer Relations: Handle escalated cases and negotiate repayment plans with customers. Maintain positive relationships with customers while ensuring debt recovery. Resolve disputes and issues related to overdue accounts. Reporting and Analysis Prepare regular reports on recovery performance and present findings to senior management. Analyze recovery data to identify trends and areas for improvement. Implement changes based on analysis to improve recovery rates. Collaboration: Work closely with other departments, such as Finance, Legal, and Customer Service, to support recovery efforts. Coordinate with external agencies and legal representatives when necessary.