Team Lead College Coordinator

We are seeking an experienced resource to manage BDB operations at 23 colleges representing IIDE at the college level. The candidate will network with various stakeholders such as deans faculties teachers and students ensuring smooth coordination and effective communication.

Responsibilities and Duties:

Manage Google calendars for trainers

Oversee the LMS (Learning Management System)

Provide ongoing guidance to trainers addressing questions and problems

Monitor course progress and provide feedback to teaching staff as needed

Coordinate with students via calls emails and WhatsApp

Counsel students for their course inquiries at colleges (between June and August)

Work from 34 locations in Mumbai (College and IIDE Andheri Campus)

Handle college operations efficiently across multiple colleges

Requirements:

Experience and Qualifications:

38 years of experience

Fluent in written and spoken English

Excellent interpersonal communication skills

Interest in sales and counseling

Knowledge of CRM and EdTech work experience

Proficient in MS Office and Google Sheets

Understanding of LMS functionality

Familiarity with NEP (National Education Policy) and college operations

Willingness to travel across colleges

Expected Deliverables/KPIs:

Achieve batch strength through student counseling

Conduct 23 hours of daily student communication during the admission season

Manage the student journey from admission to course completion