Administrative Support Specialist

Toprated Exteriors Home Improvement company looking to add an Administrative Support Specialist to its awardwinning team in the Madison WI office.

Location: Office in Madison WI

Compensation: Competitive compensation based on experience.

Hours/Shifts: Monday Friday (40 hours a week)

Schedule: 8:00am 5:00pm

Job Type: FullTime temp to permanent hire (W2) after 90 days

Comparable Titles: Office Manager Office Coordinator Administrative Secretary etc.

WHY WORK FOR US:

If you have experience in an administrative support role and are looking to work with a great team with stability and great family culture this might be the career for you!

• Hourly with a 90day probationary period and performance review raise at 3 months 6 months and 1 year. ($20/hr upon hire $22/hr after 90day performance review $24/hr after 6 months.)

  • Full benefits including medical and dental (company pays partial)
  • PTO
  • 401k eligibility match
  • Bonus incentives
  • Opportunity for growth/advancement (growing company)

ABOUT RIDGE TOP EXTERIORS:

Familyowned Ridge Top Exteriors has been serving customers since 2002 in roofing gutters siding windows and door installation and repair. With 25000 satisfied clients 1500 5Star Google Reviews and dozens of awards from Angies List Super Service Award and an A rating with the BBB you can trust you are joining a wellestablished and honest company.

What brought our team together is the shared belief that when you treat people right listen to them and produce highquality work business success will inevitably follow. As our rapid expansion continues these core values remain at the heart of our mission. Were seeking an exceptionally bright and detailoriented individual to help propel our family business to the next level. We are seeking a versatile team member to provide comprehensive administrative and operational support across various functions. This is where your journey with us begins!

ADMINISTRATIVE SUPPORT SPECIALIST RESPONSIBILITIES:

• Gutter Division: Assisting with coordination and logistics related to our gutter services.
• Office Supplies and Literature: Managing inventory and distribution of office supplies and marketing literature.
• IT Troubleshooting: Addressing basic IT issues and liaising with external IT support as needed.
• Permitting: Facilitating the permitting process for projects ensuring compliance and timelines are met.
• Assisting Sales Representatives and Management: Supporting sales representatives and management with administrative tasks and customer inquiries including appointment setting for walkin traffic.
• Paperwork Processing: Handling documentation accurately and efficiently maintaining organized records.
• Accounts Receivable Invoicing and Collecting: Managing invoicing processes and assisting in collections to ensure timely payments.
• Administrative Support: Answers or redirects general customer questions including reception phone work and clerical duties.

ADMINISTRATIVE SUPPORT SPECIALIST REQUIREMENTS:

• 12 years of administrative experience in an Assistant Coordinator or Office Manager capacity required.
• Basic understanding of permitting and accounts receivable processes preferred.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office Suite and basic IT troubleshooting.
• Knowledge of inventory management and logistics.
• Excellent verbal and written communication skills.
• Customer service orientation; professional handling of inquiries.
• Good computer and phone skills; CRM experience is a plus.
• Honest professional demeanor with a cando attitude and drive.

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.