Systems Administrator Operations Support Intermediate 7745-0615
Posted on :
27-07-2024
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Job Description
HM Note: This onsite role is five (5) days in office with twelve (12) hour shifts and holidays and weekends
Description:
Deliverable: and nbsp;Systems and nbsp;Deployment and nbsp;Operations and nbsp;and and nbsp;Management.
and nbsp;
Responsibilities:
- End to End monitoring of OPS Services and underlying infrastructure like mainframes UNIX Windows servers storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier2/3 or vendors as needed. These services include critical essential time sensitive public facing applications websites systems subsystems which are hosted in OPS Guelph Kingston and regional data centres.
- Responding and nbsp;to and nbsp;high and nbsp;priority and nbsp;requests and nbsp;and and nbsp;Incidents.
- Participate and nbsp;in and nbsp;system and nbsp;recovery and nbsp;and and nbsp;service and nbsp;restoration and nbsp;efforts and nbsp;and and nbsp;meetings.
- Provide and nbsp;Operational and nbsp;system and nbsp;updates/upgrades and nbsp;apply and nbsp;patches and nbsp;and and nbsp;address and nbsp;issues and nbsp;involved and nbsp;during and nbsp;these and nbsp;tasks.
- Initiating and nbsp;established and nbsp;recovery and nbsp;and and nbsp;or and nbsp;escalation and nbsp;procedures.
- Implementing and nbsp;Change and nbsp;requests and nbsp;for and nbsp;mainframe and nbsp;midrange and nbsp;and and nbsp;network and nbsp;Platforms.
- Ensuring and nbsp;Service and nbsp;level and nbsp;commitments and nbsp;to and nbsp;ITS and nbsp;clients and nbsp;and and nbsp;stakeholders and nbsp;and and nbsp;broader and nbsp;public and nbsp;sector and nbsp;agencies and nbsp;are and nbsp;met.
- Participating and nbsp;in and nbsp;developing and nbsp;and and nbsp;delivering and nbsp;related and nbsp;training and nbsp;communications and nbsp;and and nbsp;procedural and nbsp;documentation.
- Participates and nbsp;in and nbsp;departmental and nbsp;initiatives and nbsp;such and nbsp;as and nbsp;Shift and nbsp;left and nbsp;and and nbsp;Agile and nbsp;monitoring.
- Participate and nbsp;in and nbsp;Yearly and nbsp;Systrust and nbsp;Audit.10Participates and nbsp;in and nbsp;semiAnnual and nbsp;Disaster and nbsp;recovery and nbsp;exercises.
and nbsp;
Skills
Experience and Skill Set Requirements
Evaluation and nbsp;Breakdown
and nbsp;
1. and nbsp;Experience and nbsp;supporting and nbsp;large and nbsp;ZOS and nbsp;mainframe and nbsp;systems and nbsp; and nbsp;10%
Parameters:
- 58 and nbsp;years and nbsp;of and nbsp;demonstrated and nbsp;experience and nbsp;supporting and nbsp; and nbsp;large and nbsp;zOs and nbsp;mainframe and nbsp;systems
and nbsp;
and nbsp;
2. and nbsp;Demonstrated and nbsp;knowledge and nbsp;with and nbsp;Unix and nbsp;and and nbsp;Wintel and nbsp;servers and nbsp;and and nbsp;Network and nbsp;Peripherals and nbsp; and nbsp;25%
Parameters:
- 58 and nbsp;years and nbsp;of and nbsp;demonstrated and nbsp;knowledge and nbsp;of and nbsp;server and nbsp;OS and nbsp;hardware and nbsp;components and nbsp;and and nbsp;end and nbsp;to and nbsp;end and nbsp;system and nbsp;management.
and nbsp;
and nbsp;
3. and nbsp;Incident and nbsp;and and nbsp;Change and nbsp;Management and nbsp; and nbsp;10%
Parameters:
- Demonstrated and nbsp;of and nbsp;Incident and nbsp;and and nbsp;Change and nbsp;Management and nbsp;activities.
- Demonstrated and nbsp;ability and nbsp;for and nbsp;strong and nbsp;documentation and nbsp;and and nbsp;writing and nbsp;skills. and nbsp;
- Demonstrated and nbsp;experience and nbsp;in and nbsp;presentation and nbsp;verbal and nbsp;and and nbsp;written and nbsp;communication and nbsp;skills.
and nbsp;
4. and nbsp;Knowledge and nbsp;of and nbsp;System and nbsp;and and nbsp;Application and nbsp;Monitoring and nbsp;Tools and nbsp; and nbsp;10%
Parameters:
- Demonstrated and nbsp;knowledge and nbsp;of and nbsp;infrastructure and nbsp;monitoring and nbsp;and and nbsp;performance and nbsp;tools.
and nbsp;
5. and nbsp;Knowledge and nbsp;of and nbsp;Service and nbsp;Management and nbsp;Tools and nbsp;such and nbsp;as and nbsp;eSMT and nbsp;CIT and nbsp;Remedy and nbsp;and and nbsp;ITIL and nbsp; and nbsp;10%
Parameters:
- Demonstrated and nbsp;knowledge and nbsp;of and nbsp;Service and nbsp;Management and nbsp;Tools and nbsp;such and nbsp;as and nbsp;eSMT and nbsp;CIT and nbsp;Remedy and nbsp;and and nbsp;ITIL.
and nbsp;
6. and nbsp;knowledge and nbsp;of and nbsp;Communications and nbsp;Collaborations and nbsp;and and nbsp;analytics and nbsp;tools and nbsp;5%
Parameters:
- Demonstrated and nbsp;knowledge and nbsp;of and nbsp;OS365 and nbsp;Suite and nbsp;of and nbsp;products and nbsp;and and nbsp;Power and nbsp;BI.
Must Haves:
- 58 and nbsp;years and nbsp;of and nbsp;demonstrated and nbsp;experience and nbsp;supporting and nbsp; and nbsp;large and nbsp;zOs and nbsp;mainframe and nbsp;systems
- Knowledge and nbsp;with and nbsp;Unix and nbsp;and and nbsp;Wintel and nbsp;servers
- Service and nbsp;Management and nbsp;Tools and nbsp;such and nbsp;as and nbsp;eSMT and nbsp;CIT and nbsp;Remedy and nbsp;and and nbsp;ITIL.
- Need to be flexible with working hours including short notice for shifts (7:00 AM to 7:00 PM 7:00 PM to 7:00 AM holidays or weekends).
Employment Type
Full Time
Key Skills
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