Searcher ESC5148
Posted on :
27-07-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-07-2024
Job Description
- *** MULTIPLE OPENINGS AND FAST HIRING!!! ***
- Well established company founded in 1889!
- Fortune 500 Company!
- Fortune 100 ‘Best Company to Work For’ for many years!
- Opportunities for contract to direct fulltime hire!
- Awesome career advancement and training opportunities!
- Be recognized for your hard work and contributions!
- Award winning work culture!
- Excellent work / life balance!
- Exceptional comprehensive benefits for full time employees!
- Assists members of the title legal and lending industry with litigation searches. Works independently to fulfill orders adhering to established company timelines. Updates the status in OMS system as orders are processed. Conducts searches using the SIS proprietary database along with other state and local websites to fulfill complete customer order. Prepares customer report with search results. Delivers search results as per clients instructions. Keeps client informed of any issues or delays with their order.
- Responds timely to requests from clients regarding status of orders. Resends searches per clients request.
- Reviews and maintains a high degree of accuracy in searches and results report sent to client.
- Ensures a high degree of customer service and maintains a good rapport with client.
- Maintains communication with vendors on requests.
- Works to ensure that the order fulfillment stays within expected turnaround time of 24 to 72 hours.
- Assists other team members in different work areas when volume permits or as needed.
- Should possess strong verbal and written communication skills and telephony capabilities.
- Collects and researches data
- Uses intuition and experience to complement data.
- Identifies and resolves problems in a timely manner
- Gathers and analyzes information skillfully
- Develops alternative solutions
- Works well in group problem solving situations
- Uses reason even when dealing with emotional topics.
- Manages difficult or emotional customer situations
- Responds promptly to customer needs.
- Solicits customer feedback to improve service
- Responds to requests for service and assistance
- Meets commitments. Speaks clearly and persuasively in positive or negative situations
- Listens and gets clarification
- Responds well to questions
- 5 years of experience in an office environment.
- High School Diploma
#INDEH123
Employment Type
Full Time
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