Account Manager Property and Casualty Insurance ESF1066

• Competitive Pay
• Health and Welfare Programs Including Medical Dental and Vision Insurance
• Retirement and Income Protection Programs including a 401k plan
• Work/Life Balance Including PTO Holidays and Remote work opportunities
• Career Advancement Opportunities

What you will be doing:

• Responsible for overseeing associate and /or processing transactions with regards to processing all additions/terminations/changes in a timely fashion Senior Account Managers and/or Director of Group Benefits satisfaction. All functions to be performed in accordance with service and management standards and procedures.
• Responsible for overseeing associate and /or processing transactions regarding COBRA as requested and required by law using the various COBRA vendors.
• Responsible for customer service through handling all fully insured customer requests and questions in a timely fashion to the customer’s satisfaction. All functions to be performed in accordance with ECBM’s service and management standards and procedures. Promote ongoing client loyalty.
• Knowledge of IRS qualified legal life events regulation and processing time.
• Knowledge of census data and how to create a marketing census.
• Knowledge of Zywave.
• Oversee Associate Responsible for Auditing all applicable client invoices.
• Oversee Associate Responsible for Auditing all open enrollment carrier invoices and transactions.
• Oversee Associate Responsible for updating O Drive with carrier contracts certificates and billing.
• Oversee Associate Responsible for Weekly Employee Navigator reporting and applicable transactions.
• Oversee Associate Responsible for keeping client carrier and contact information updated.
• Oversee Associate with Monthly Newsletter Articles.
• Responsible for RFP preparation.
• Responsible for Fully Insured Renewals and renewal spreadsheets.
• Retain in conjunction with the Group Benefits Producer all assigned accounts according to standards and procedures:
• Set up new business by processing applications preparing necessary forms schedule all medical exams if necessary and create customer file. Additional Company requirements must be handled in a timely fashion. Follow up with carrier for policy issuance and with client for policy delivery receipt requirements.

Experience you will need:

• Property Casualty License required.
• Knowledge of Group Benefit Products
• Minimum of five (5) years of insurance experience
• Computer experience required.
• Ability to process high volume of transactions accurately in a customer service environment.
• Excellent Communication and Customer Service skills.