Head of Reception and Guidance

Strong leadership and mentoring skills to manage the front desk and concierge team.
Ability to enhance customer experience by providing excellent service.
Excellent communication skills to interact with visitors and resolve their issues.
Good understanding of hospitality and concierge standards to ensure accurate and effective information is provided.
Strong organizational skills to manage appointments and coordinate activities.
Ability to solve problems quickly and effectively.
Ability to work under pressure and in a fast-paced environment.