Customer Account Officer

Strong communication skills to deal with customers and build positive relationships.

Ability to manage and develop customer accounts to ensure customer satisfaction and loyalty.

Strong organizational skills to manage requests and problems effectively.

Ability to resolve problems quickly and effectively.

Proficient in using Customer Relationship Management (CRM) tools and computer programs.

Good understanding of customer needs and providing appropriate solutions.

Ability to work within a team and collaborate with different departments.

Attention to detail to ensure accuracy of information and services provided.