Records Administrator
Posted on :
26-07-2024
Employer Active
1 Vacancy
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Job Description
The Opportunity
Join our Enterprise Support Services (ESS) team and you will provide comprehensive, quality administrative and support services for all of our EY member firms. Our ESS professionals span a wide range of vital roles, from administrative support to facilities management, creative design, tax return processing, file management and emergency preparedness.
With so many offerings, you will have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
Key Responsibilities:
- Have a thorough understanding of EY’s records management policy and procedures
- Handle, file, and retrieve records in a timely manner, both on and off-site (e.g physical work in the filing room is necessary)
- Confirm records are inventoried, stored, archived, retrieved, preserved and handled appropriately, and to give litigation support when required
- Track and safeguard records under the Records Center’s control, by efficiently coordinating the transfer of records to off-site storage
- Confirm compliance with records management policies and procedures, and secure disposition guidelines
- Provide knowledge and guidance, to help protect EY assets through a safe, functional and productive work environment
- Coordinate the annual retention compliance review process, working closely with the RML
- Preserve and maintains records affected by litigation, partner, and/or administrative holds
- Provide work direction, and clarify organizational procedures to other Enterprise Support Services (ESS) staff members and client facing employees
- Inform Records management leader of issues that have an impact on records center compliance and report any instances of non-compliance with policy or procedures
- Maintain good relationship with local off-site vendor representatives
- May help to train new records administrators on record management procedures and systems
- The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes.
Skills & attributes for success:
- GCE N / O Level
- Approximately 1-2 years of relevant experience or familiarity with a professional services firm environment; fresh graduates will also be considered
- Ability to manage multiple and sometimes competing priorities
- Meticulous attention to detail including maintaining confidentiality at all times
- Strong written and verbal communication skills
- Excellent interpersonal skills and the ability to effectively interface with personnel at all levels
- Ability to work independently, and as part of a team sharing knowledge and best practice
- Intermediate computer skills (MS office, EY tools and records management database)
- Good to Haves:
- Knowledge of automated records management systems
- Moderate to heavy lifting/moving
- Must be available for overtime as required, particularly during the months of peak season
- Able to travel to off-site vendor storage for destruction activity
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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