Sales Support Executive
Posted on :
26-07-2024
Employer Active
1 Vacancy
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Job Description
Working hours: Mon to Fri 9am to 6pm
This position only required to start from MidSept onwards
Job Responsibilities:
1. Receive and process sales orders accurately and efficiently ensuring all required information is complete. Coordinate with various departments such as overseas productions and logistics to ensure timely order fulfilment.
2. Update and maintain the sales database by entering new customer information updating contact details and recording interactions and sales activities. Ensure data integrity and accuracy.
3. Support filling sales related reports & date base and customer analytics.
4. Respond to customer inquiries promptly and professionally via email phone or inperson. Provide basic information about products availability and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.
5. Occasionally join sales staff for meeting with prospective customers.
6. Provide administrative support to the sales team including scheduling meetings customizing sales presentations and proposals and maintaining sales collateral. Assist with sales forecasting and budgeting.
7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.
8. Assist in organizing sales events trade shows and conferences. Coordinate logistics manage registrations and provide onsite support when necessary.
9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or crossselling.
Required Skills:
1. Excellent organizational and time management skills.
2. Strong attention to detail and accuracy.
3. Effective communication and interpersonal skills.
4. Proficiency in MS Office Suite particularly Excel and PowerPoint.
5. Ability to work independently and collaboratively in a team.
6. Strong problemsolving and decisionmaking abilities.
7. Ability to prioritize tasks and work under pressure.
Required Qualifications:
1. Diploma or equivalent; a degree in business administration sales or logistics or a related field is preferred.
2. Entry level candidates are welcome to apply
3. Prior experience in a sales support or administrative role will be an added advantage.
4. Excellent written and verbal communication skills.
5. Strong numerical and analytical skills.
6. Ability to adapt to changing priorities and work in a fastpaced environment.
7. Professional and friendly demeanour.
Sales Support Executive
Employment Type
Full Time
Key Skills
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