Retail Manager

Job TitleRetail Manager
Experience 5 TO 6 Years

Salary800 to 1200 Dollars

Location Seychelles

Job Description

We are seeking a Retail Manager to oversee the operations and sales performance of our retail outlets in the FMCG/Foods/Beverage industry. The ideal candidate will have 45 years of experience in retail management and a strong understanding of sales strategies and customer service.

Responsibilities:

. Manage and oversee the daily operations of retail outlets

. Develop and implement sales strategies to drive revenue and meet targets

. Ensure high levels of customer satisfaction through excellent service

. Monitor and analyze sales performance and provide reports to senior management

. Train and supervise retail staff

. Maintain inventory levels and ensure stock availability

. Handle customer complaints and resolve issues in a timely manner

. Collaborate with marketing team to implement promotional activities and campaigns

Requirements:

45 years of experience in retail management

Strong understanding of sales strategies and customer service

Excellent leadership and communication skills

Proven track record of meeting sales targets

Knowledge of inventory management and retail operations

Bachelors degree in Business Administration or relevant field is preferred

Customer Interaction: Handle customer issues professionally, ensuring a customer-first approach. Empower the team to prioritize customer needs and recommend products effectively. Team Leadership: Excel in a customer-facing role, leveraging strong product knowledge. Communicate clearly with the team, setting goals, and providing regular feedback to foster a positive and collaborative work environment. Operational Management: Collaborate with the store manager to develop the team effectively. Manage sales targets, minimize waste, and maintain adept stock management. Scheduling and Maintenance: Ensure efficient team scheduling and uphold high standards of cleanliness and hygiene. Address in-store maintenance and emergency issues promptly and efficiently. Standards Compliance: Uphold food safety standards and confidently manage DM & AD standards during inspections.