Spanish Speaking Social Media Support Agent In Lisbon

Step into the exciting world of our innovative team in Lisbon! As a top player in the social media landscape we offer exceptional services to clients worldwide. Our diverse and inclusive environment is our pride and were eager to welcome enthusiastic individuals to join our amazing crew.

Job Description: Are you passionate about social media and fluent in Spanish Do you excel at creating engaging and secure online spaces Were looking for a proactive and detailoriented Spanishspeaking Social Media Support Agent to join our onsite team in Lisbon. Youll be the main point of contact for our Spanishspeaking users helping with their inquiries resolving issues and ensuring our content is top quality.

Key Responsibilities:

• Content Moderation: Ensure our online community remains safe and enjoyable by moderating usergenerated content.
• User Support: Engage with users through social media platforms in Spanish providing clear and prompt information.
• Issue Resolution: Efficiently handle user complaints and issues ensuring user satisfaction.
• Record Keeping: Maintain accurate records of user interactions and moderation activities.
• Teamwork: Collaborate with various departments to enhance user satisfaction and solve complex problems.
• Continuous Improvement: Identify ways to improve user experiences and suggest creative solutions.
• Stay Informed: Keep up with platform policies company updates and industry trends.

Requirements:

• Fluent in Spanish (C1/C2) and proficient in English (B2)
• Prior experience in content moderation customer service or a similar field is beneficial but not required.
• Strong communication and interpersonal skills
• Excellent problemsolving skills and attention to detail.
• Ability to work both independently and as part of our vibrant onsite team in Lisbon.
• Proficient with social media platforms moderation tools and Microsoft Office Suite.

Benefits:

• Competitive salary and performancebased bonuses.
• Relocation Package: We cover your flight to Lisbon and provide accommodation.
• Health and life insurance for your peace of mind.
• Comprehensive training and continuous professional growth.
• Career advancement opportunities within a supportive and inclusive company culture.
• Extra perks: Enjoy team outings company events and more!

Why Lisbon Lisbon is a stunning city with a rich history and vibrant culture and its also a booming tech hub. Enjoy a perfect worklife balance with sunny weather tasty food and friendly locals. Whether youre exploring historic neighborhoods lounging by the beach or enjoying the citys nightlife Lisbon has something for everyone.

Excited to join our team Apply now and start your thrilling journey in Lisbon!

Remote Work :

No