Oracle Customer Success Services (CSS) is a services business unit within Oracle that establishes long-term enhanced support and managed service relationships with many of Oracle's largest customers. Click here for more information about CSS.
CSS Service Solution Architect (SSA) play a key role in the continual evolution of our world class community of Service Solution Architects, assisting with community management, knowledge sharing, community communication and best practice collateral capture and creation. Each Associate will also be expected to become expert in a specific set of Oracle CSS service offerings, contribute to the creation of collateral and providing guidance to our Service Solution Architects and our sales force on those services.
As an Service Solution Architect you will contribute to the continual evolution of our CSS EMEA Service Solution Architect community, assisting with community management, knowledge sharing, community communication and best practice collateral capture and creation
Provide pre-sales service solution guidance to our Service Solution Architects and our sales force on specific service solutions
Participate with our Service Solution Architects in the design, validation, and presentation of Oracle service solutions
Participate in problem solving, with assistance and guidance, in understanding and applying company policies and procedures.
Learn from experts from a wide network across Oracle’s EMEA and Global teams
Use Oracle internal tools, resources and network to learn and stay up to date with on innovation and leading technologies
Contribute as a team member on projects together with Oracle experts and leaders
Consult with the Service Solution Architect community to understand their requirements and provide that community with assistance, collateral and improvement initiatives
Learn how to design compelling service solutions using Oracle leading technology and services innovation
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.