Customer Support Executive

Customer Support Executive

Salary : 15000/

Job Description:

We are seeking a motivated and detailoriented Customer Support Executive to join our team at Infopark Kochi. The ideal candidate will be a recent graduate or fresher with excellent communication skills a strong willingness to work during night shifts and a basic understanding of MS Office.

Key Responsibilities:

• Provide exceptional customer support via phone email and chat to resolve customer queries and issues.
  
• Maintain a high level of professionalism and courtesy while interacting with customers.
  
• Accurately document customer interactions and maintain records in our support systems.
  
• Collaborate with team members and other departments to ensure timely and effective resolution of customer concerns.
  
• Follow up with customers to ensure their issues are resolved to their satisfaction.
  
• Adhere to company policies and procedures while handling customer inquiries.
  

Requirements

Benefits