Kantata Technical Analyst

• Design develop and maintain developments in Kantata using the Salesforce platform.
  
• Collaborate with various teams to understand requirements and implement solutions.
  
• Document integration processes and maintain uptodate system diagrams.
  
• Monitor system performance and ensure all functionality functions as expected.
  
• Analyze and troubleshoot systems issues providing technical support to internal teams.
  
• Provide training and guidance to team members on Kantata and other integration tools.
  
• Collaborate with operational teams around the world as required.
  
• Organizational skills personal efficiency time management skills and the ability to prioritize competing demands are key.
  
• Communication skills Communicates in written oral and presentation formats to represent best and express user and organizational requirements to audiences up to midlevel management.
  
• Working as part of a Team Emotional intelligence the ability to build relationships and collaborate with others is vital. Encourages and maintains a sense of fun.
  
• Adaptability and Agility Confident managing activities across more than one project simultaneously. Able to adjust to the unexpected intelligently and calmly assessing impact and options.
  
• Comfortable working in a fastpaced dynamic environment with crossfunctional teams both internally and externally.
  
• Role model & ethical practice As a member of the team you will be expected to demonstrate and lead on the values initiatives and culture of the organization.
  
• Working with third party software vendors (Kantata) for updates new features best practice design principles and professional services collaboration items as needed
  

Requirements

• Salesforce Certification. (certified advanced administrator)
  
• Handson experience using and implementing Salesforce Sales Cloud
  
• Service Cloud and Revenue Cloud.
  
• Custom Development of Flows.
  
• Ideally experienced using change sets and deployment tools such as Gearset.
  
• Demonstrable experience of covering the complete project life cycle in a structured environment (agile methodology) working in sprints.
  
• Desirable Knowledge of different Salesforce offerings such as Service Coud Revenue Cloud Pardot DocuSign Kantata CPQ and CPQ
  
• Knowledge of IDEs like VsCode Workbench Data Loader Version Control
  
• Bachelors or Masters Degree in Computer Science Information Technology or equivalent.
  
• Previous project experience with interfaces between multiple systems.
  
• Previous experience of working across multistate locations and time zones within a company that has experience of mergers and acquisitions.
  
• Experience in the technology sector even better in the professional services world is desirable.
  
• Indepth understanding of the underlying processes that business systems support in a production environment.
  

• SDLC Implementation and Testing
  
• Experience selling Professional Services into the Financial Services Sector
  
• Strong sales methodology and competent in full sales cycle
  
• Kantata Certification
  

Benefits

• Flexible working opportunities
  
• Career progression and continuous technical and nontechnical training
  
• Competitive salary and bonuses
  
• Engaging tech team events and networking opportunities
  
• International travel and generous benefit