Customer Adviser

We have a part time Customer Advisor opportunity to join the team in Ambleside on a 16 hours per week contract.

Are you passionate about achieving sales targets and finding just the right products for customers

Do you have a can do attitude passion for great customer service and enjoy working in a fast paced and fun environment

Do you want to work for a growing profitable business with family values and green credentials with opportunities for progression

Our client offers a friendly engaging and positive environment for people to work in where you can make a real difference and feel valued. You will help to deliver consistently high levels of service to your customers advising on shoe care handbags and accessories to compliment a customer s needs offering genuine honest and knowledgeable advice on all of their products.

Day to Day responsibilities as a Customer Advisor

Deliver exceptional customer service

Advise customers on shoe care and accessories to compliment their needs achieving daily KPI s in the process

Be selfaware being able to question learn and take responsibility for yourself

Be a team player maintaining a friendly engaging and positive attitude

Support the maintenance of store standards product placements and stockroom

Requirements

You could have previous experience as a Sales Assistant Retail Assistant or in a Customer Care environment. They will give you full training and support to ensure you succeed in your role but the right attitude and behaviours are a must. Their stores are like family offering a nurturing environment to learn grow and thrive in whilst having fun at work!

You ll need good availability as the role will include a mixture of weekend and weekday working.

Benefits

12.15 per hour

Once you complete the required retail induction PaSS stages your pay will increase to 12.35 per hour.

Generous Staff Discount scheme some of which can be shared with your family and friends!

Holiday Entitlement which increases with service.

Company Contribution Pension

Access to the Foundation: an employeeled grant application and charitable giving scheme

Access to the Academy: providing career pathways to support colleagues through online learning face to face courses apprenticeship professional qualifications and mentoring programmes

Access to wellbeing and financial support through RetailTRUST

About the employer

They are a successful highly profitable family run business which has been trading for over 50 years. They have over 190 stores across the UK and Ireland and own several brands.

They always try and do the right thing by their people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.

In 2021 they became the first major retailer to achieve Carbon Neutral status and since 2018 they have donated over 2.2m to the Foundation providing grants for important causes in the areas of health education and community.

They provide great jobs in a supportive family environment for their people. They know that without their colleagues there is no business and so the better they look after you the better service you will provide your customers.

If this sounds like the kind of business you d like to join we d love to hear from you please apply today for the role of Customer Advisor!

To apply for this job you must already have the legal right to permanently live and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.

Recruit North is a recruitment agency in Cumbria. We specialise in permanent staff recruitment across multiple job sectors.

Whether you are looking for a new job or recruiting staff we have 40 years of careers employment and recruitment experience behind us.
Our services to candidates (job seekers) are free friendly and confidential.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. They will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Their stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work! You ll need good availability as the role will include a mixture of weekend and weekday working.