Receptionist Limassol Hotel

A leading 4* Hotel in Limassol is actively seeking for a Receptionist to join its team.

Responsible for attending to guests and dealing with inquiries and special requests

Duties & Responsibilities

• Assists with the checking in of guests as per existing Front Office policies and regulations.
• Answers the telephone screens and directs calls
• Takes and relays messages to guests correctly and promptly
• Provides requested information to callers
• Greets people entering the hotel
• Directs guests or any other visitors to the correct department
• Deals with queries from both the public and hotel guests
• Performs general administrative and clerical support
• Receives and sorts mail and deliveries
• Schedules any necessary appointments
• Ensures that Reception area is kept clean and tidy at all times
• Notifies the porter to transfer guests luggage to their assigned rooms
• Assists in guests checkout and knows how to settle guests accounts either by cash or credit card
• Informs guests of hotel and general information regarding restaurants etc
• Offers wake up services orders taxi transfers as and when required.
• Able to operate the telephone call center
• Adhere to Hotels standards policies and procedures and to have a complete understanding of the policies; including Fire Hygiene Health & Safety
• Ensure that duties are carried in an honest and ethical way by abiding the Hotels rules and regulations and the Cyprus Law
• Perform any other relevant duties assigned by the Front Office Manager

Requirements

• Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
• Pleasant honest and friendly personality
• Ability to work in a fast pace environment and cope under pressure
• Computer Literate
• Commitment to learning & selfdevelopment
• Promotes cooperation & commitment within a team
• The ability to cope under pressure
• Problemsolving ability to resolve issues as they arise
• Inspiring and motivating others while being caring and understanding
• Excellent interpersonal skills in handling staff relations and/or guest complaints
• Due to work permit restrictions candidates must have the right to work in Cyprus

Due to work permit restrictions all applicants must be eligible to live and work in Cyprus.

BENEFITS

• Competitive salary depending on experience
• Career progression
• Comprehensive new staff training and induction programmes
• Staff discounts (shops events facilities)
• High profile hospitality company of 4* luxury Hotels
• Great worklife balance
• Free meals

Remote Work :

No