Senior SAP Finance Service Delivery Analyst

JOB DESCRIPTION:

LOCATION: BANGALORE GURGAON
WORK MODE: HYBRID

Mandatory Skills

SAP FICO E2E: Finance processes: Accounting Tax & Controlling Root Cause Analysis SAP Customization SAP Finance SAP Accounting

Additional Skills

SAP BI Data Reporting S 4Hana Fiori ServiceNow JIRA

Job Description

We have below requirement for SAP FICO support team

Main Responsibilities

In this Role the Senior SAP Finance Service Delivery Analyst should:

• Be expert in SAP Finance business processes deep knowledge of how the solution works (E2E: Finance processes: Accounting Tax & Controlling)

• Expert knowledge of how to run SAP Finance processes tables and system configuration

• SAP integrations with other systems: interfaces setup and troubleshooting

• Interact with the user to collect business requirements discover more complex issues explain complex SAP Finance functional & technical rules and present resolution

• Identifies initiates and solves problems using analysis experience and judgment

• Take ownership to deepdive and solve complex functional or technical topics

• Can deep dive and solve problems by addressing the root cause (CSIs delivery)

• Performs Root Cause Analysis (RCA) in order to implement more efficient solutions

• Can apply complex SAP customizations (bug fixes & nonroutine changes) perform extensive testing (ITC & NRT) and maintain solution documentation

• Can deliver enhancements (clarify business requirements prepare DAB and FSD)

• Share knowledge with the other SAP support team members maintaining documentation that is useful for the teams daily work and expertise

• Couch and mentor the more junior members

• Ensures the execution of Key Performance Indicators (KPIs) on time

Business Skill

• Very good knowledge and business process understanding in SAP Finance domain (SAP AP AR GL AA CO)

• Deep working experience with SAP Accounting Document Postings Payments Month Closing Assets TAX Controlling Finance Master Data etc.

• Experience with SAP BI data reporting is a plus

• Experience working in international companies

IT skills

• Strong experience in IT support and delivery in SAP Finance (AP AR GL AA CO modules) including incidents resolution & rootcause analysis delivery of change requests via system customizing testing and transports management working on system enhancements with Developers

• Experience in SAP system integration & interfaces with other systems (iDocs/XML messages)

• S4 HANA & FIORI experience

• Knowledge of the integration points with other SAP modules (ex. SAP MM & SD)

• Experience working with the Service Desk ticketing system (Service Now & JIRA ideally)