Project Manager

The Project Manager is the single point of contact for the customer and will manage the deployment of the system starting from the sales handoff through the deployment and support/maintenance handoff of the system.

Responsibilities

• Provides project management services for the integration of large and complex Contact Center projects.
  

• Works with stakeholders to obtain and document requirements.
  

• Validate project scope Project plan and timelines.
  

• Works with CLevel executives to improve Project Management processes routinely.
  

• Identifies requirements risks and mitigating strategies associated with the projects.
  

• Provides coordination of services to meet the project requirements.
  

• Coordinates meetings and teleconferences with the clients & all the EF s relevant personnel.
  

• Works and manages geographically dispersed & multicultural teams.
  

• Interacts with thirdparty vendors/suppliers to ensure timely and effective delivery of goods and/or services to the clients.
  

Requirements

Knowledge Skills and Expertise

Nice to have

• Knowledge of contact center solutions /CAPM /PMP certification /Scrum Fundamentals Certified.
  

Personal Attributes:

• Good listener.
  

• Problem solver.
  

• Time management skills
  

• Punctual
  

Benefits

What we Offer

• Be part of a highly dedicated international and fast growing IT company
  

• Home office with the exception of onsite working as per need.
  

• An open minded company culture where you are respected as individual
  

We welcome candidates who are passionate about working in an international dynamic and fastpaced environment and who are excited about the opportunity to make a significant impact on our company s growth and success.