Client Onboarding Specialist

To provide comprehensive day to day assistance for end to end onboarding process of new clients and where appropriate existing clients. The Client Onboarding Specialist is responsible for client data management as it relates to the creation processing documentation analysis verification maintenance and remediation of new and existing client data across various products and platforms according to regulatory and business requirements. This may include data related to all account opening activities AML/KYC national tax identification etc.

Provide support to the client facing team for the onboarding of new clients and investors for local and cross jurisdictional structures

Facilitate KYC process for on boarding of new clients remediation and maintenance of existing customers

Communicate the signup process to clients and setting client expectations for their onboarding experience.

Demonstrate an understanding of the Compliance/AML procedures at all times and ensure that high risk matters receive appropriate level of attention escalation and sign off

Be able to apply riskbased approach independently when reviewing client documentation

Ensuring that all daytoday matters required to be completed are performed in a timely and satisfactory manner

Communicating with internal teams and following up as necessary to manage the client onboarding process

Organise own workload to ensure that reviews are undertaken in accordance with the required timeframes

Ensure records are kept up to date and accurate that client refresh and maintenance is done as required.

Collection of due diligence (including subsequent periodic review) and tax information for clients and investors to ensure compliance with relevant AML regulations and group policy

Ensure updated SOPs / Process Documentation to document key processes in the function. Identify and suggest process improvements

Source and arrange to validate client tax documents when required

Stay current with all regulatory changes and requirements around client KYC

Build working relationships across teams and functional lines to enhance work delivery collaboration and innovation

Display and encourage an appreciation of teamwork and inclusivity

Develop encourage and nurture collaborative relationships across area of specialisation

National Higher Diploma in a related finance or risk or compliance discipline

Preferred is a Banking Qualification

3 to 5 years experience in a Banking or Financial Services or Telecoms environment

Kindly consider your application unsuccessful should you not be contacted within 7 working days.