To provide comprehensive day to day assistance for end to end onboarding process of new clients and where appropriate existing clients. The Client Onboarding Specialist is responsible for client data management as it relates to the creation processing documentation analysis verification maintenance and remediation of new and existing client data across various products and platforms according to regulatory and business requirements. This may include data related to all account opening activities AML/KYC national tax identification etc.
Responsibilities
Provide support to the client facing team for the onboarding of new clients and investors for local and cross jurisdictional structures
Facilitate KYC process for on boarding of new clients remediation and maintenance of existing customers
Communicate the signup process to clients and setting client expectations for their onboarding experience.
Demonstrate an understanding of the Compliance/AML procedures at all times and ensure that high risk matters receive appropriate level of attention escalation and sign off
Be able to apply riskbased approach independently when reviewing client documentation
Ensuring that all daytoday matters required to be completed are performed in a timely and satisfactory manner
Communicating with internal teams and following up as necessary to manage the client onboarding process
Organise own workload to ensure that reviews are undertaken in accordance with the required timeframes
Ensure records are kept up to date and accurate that client refresh and maintenance is done as required.
Collection of due diligence (including subsequent periodic review) and tax information for clients and investors to ensure compliance with relevant AML regulations and group policy
Ensure updated SOPs / Process Documentation to document key processes in the function. Identify and suggest process improvements
Source and arrange to validate client tax documents when required
Stay current with all regulatory changes and requirements around client KYC
Build working relationships across teams and functional lines to enhance work delivery collaboration and innovation
Display and encourage an appreciation of teamwork and inclusivity
Develop encourage and nurture collaborative relationships across area of specialisation
Requirements
Requirements:
National Higher Diploma in a related finance or risk or compliance discipline
Preferred is a Banking Qualification
3 to 5 years experience in a Banking or Financial Services or Telecoms environment
Kindly consider your application unsuccessful should you not be contacted within 7 working days.
Requirements: National Higher Diploma in a related finance or risk or compliance discipline Preferred is a Banking Qualification 3 to 5 years experience in a Banking or Financial Services or Telecoms environment Position will be a contract of 6/12months, then shall be on a permanent basis. Kindly consider your application unsuccessful should you not be contacted within 7 working days.