Business Analyst

Primary Skills: Business Analysis

Job Description

The Business Analyst role is responsible for contributing to identifying evaluating and designing technologybased business solutions to help solve key business problems. They work with stakeholders and subject matter experts to understand business processes workflows data models and other system artifacts. This role will help identify opportunities for process improvement and system enhancements and is responsible for documenting and reviewing technical specifications that define system requirements and articulate how systems will meet business goals. The incumbent is also responsible for helping apply system settings and options and will participate in the planning and execution of testing to ensure new or modified systems meet business requirements. The incumbent is knowledgeable in software development lifecycle methodologies and understands system testing and quality assurance principles. They are familiar with database management SQL web development technologies and packaged software applications. They will support process modeling and requirements gathering and leverage this technical expertise to help develop and evaluate thirdparty solutions or technologies that support business process improvements. The incumbent is responsible for ensuring that system documentation such as process diagrams data dictionaries user manuals and training materials are accurate and uptodate. They will participate in monitoring system metrics such as uptime response times and error rates to drive system optimization and performance improvements.

WHAT THE ROLE WILL DO:

• Analyze and document business processes workflows data models and other artifacts to assist in capturing the current and future states of business systems
• Research and propose approaches to develop functional and technical specifications for new or modified systems processes and procedures to meet business requirements
• Work closely with software developers data analysts and testers to ensure new systems or changes to existing systems meet the defined business requirements are delivered timely and within budget
• Help apply system settings and options to meet business goals supporting the planning and execution of system testing
• Conduct research on thirdparty solutions or technologies and gather insights related to their features benefits and drawbacks and present findings to senior team members
• Support team in updating and maintaining system documentation to ensure accuracy and completeness such as process diagrams data dictionaries user manuals and training materials
• Analyze system metrics such as uptime response times and error rates to recommend system optimization and performance improvements
• Continuously monitor industry trends and emerging technologies to support the team with identifying potential opportunities to improve existing business systems and processes
• Support and coordinate training sessions for endusers as needed

REQUIREMENTS:

Education

• Required
  • Bachelors degree in Business Administration or Information Systems or in lieu of a degree at least 3 years of experience in the field of business systems analysis or IT (work experience or a combination of education and work experience in the field of business systems analysis or IT)
• Preferred
  • Certified Business Analyst Professional (CBAP) or Certified in the Governance of Enterprise IT (CGEIT)

Knowledge and Experience

• 24 years of experience in business systems analysis and design with a deep understanding of software development methodologies
• Knowledge of business and technical operations workflows and procedures
• Strong analytical problemsolving and decisionmaking skills
• Strong communication skills with the ability to convey complex information to nontechnical stakeholders and vice versa
• Experience utilizing tools techniques and leading practices related to data analysis coding and automation
• Knowledge of database structures and data management principles

Technical Skills

• Software Development Lifecyle (SDLC) Methodology
• Business Requirement Gathering & Documentation
• Software Testing & Quality Assurance Methodologies & Tools
• User Acceptance Testing (UAT)
• Process Modeling
• Workflow Management
• Data Analysis