IT Support Officer

Are you an IT professional eager to enhance the performance security and reliability of an organizations IT infrastructure Olinio is representing a prominent IT company seeking an IT Support Officer based in Bucharest. If you have a strong background in system administration network security technical support and software development this is your opportunity to significantly influence the IT landscape.

About the company:

Our client a renowned IT firm is committed to raising IT standards. They focus on delivering innovative solutions and maintaining a secure IT environment. Join them to be part of a team that values expertise collaboration and ongoing improvement.

What Youll Do:

As an IT Support Officer your role is crucial in ensuring optimal performance security and reliability of the organisations IT infrastructure.

Key Duties/ Responsibilities:

• Ensure optimal performance security and reliability of the organisations IT infrastructure.
• Deploy and monitor robust network security measures to protect against cyber threats.
• Deliver efficient and timely technical support addressing both hardware and software issues.
• Contribute to the development and improvement of tailored software solutions.
• Supervise data management ensuring compliance with relevant regulations and maintaining integrity.
• Develop and enforce IT policies to align with best practices and industry standards.
• Lead or participate in IT projects coordinating tasks resources and timelines for successful outcomes.
• Stay updated on cybersecurity threats and compliance requirements implementing measures for a secure IT environment.
• Conduct training sessions to educate employees on IT best practices and security protocols.

• Collaborate with external vendors for costeffective and quality procurement of hardware software and services.
• Maintain accurate and current documentation for IT systems processes and configurations.
• Identify and implement opportunities for process improvement to enhance the efficiency of IT operations.

Requirements:

To excel in this role were seeking candidates with:

• Bachelors degree in Information Technology or a related field.
• Proven experience in system administration network security technical support and software development for at least 1 year.
• Proficient in hardware/software troubleshooting network security and software development.
• Familiarity with data management and IT policies.
• Experience with Microsoft Office Suite ticketing systems and CRMs.
• Knowledge of cybersecurity threats and compliance measures.
• Ability to conduct effective user training and collaborate with vendors.
• Proficient in maintaining accurate IT documentation.
• Proactive in identifying and implementing process improvements.
• Excellent written and verbal communication skills.
• Relevant certifications are a plus.
• Ability to adapt to evolving technology trends.
• A valid drivers license is essential.

Remuneration Packages:

• Office working hours.
• Monetary voucher on Birthdays and additional occasions.
• Career Development opportunities.
• Bonus based on performance.

Join the team on Bucharest and be part of an organisation that shapes the future of IT excellence. If you are ready to elevate your IT career apply now.