Telecaller

Job Summary

Key Responsibilities

• Make outbound calls to potential customers to introduce and promote company products/services.
• Answer incoming calls from prospective customers and address their inquiries.
• Maintain a comprehensive understanding of our products/services to provide accurate information to customers.
• Record customer information and interactions in the CRM system accurately.
• Follow up on leads and convert them into potential sales.
• Meet or exceed daily weekly and monthly targets for calls and lead generation.
• Provide excellent customer service and maintain positive relationships with clients.
• Participate in team meetings and training sessions to improve skills and knowledge.

Qualifications

• Education: High school diploma or equivalent. Additional qualifications in sales marketing or related fields are a plus.
• Experience: No prior experience required. Training will be provided.
• Skills:
• Excellent verbal communication skills.
• Good listening skills and the ability to handle objections.
• Basic computer skills including familiarity with MS Office and CRM systems.
• Ability to work independently and as part of a team.
• Strong organizational and timemanagement skills.
• Positive attitude and a willingness to learn.

communication,communication skills,computer skills