Windows Administrator

Availability Management

• Ensure that availability of services exceed the defined service levels.
• Maintain WINDOWS infrastructure environment during business hours, off-hours & Weekends.
• Install, configure, and maintain highly optimized Virtualized WINDOWS environment using Hyper-V, OCI Cloud, MS Azure & AWS.

Performance Management and Quality of service

• Define performance management parameters for related services.
• Ensure the services exceed the defined performance levels.
• Review performance regularly and ensure proactive actions and communication to avoid disruption to services.

Change and Configuration Management

• Ensure that changes to ServersEndpointssecurity are managed and operate within the agreed service levels.
• Ensure that Changes to applications are performed within the Architecture guidelines.

Incident and Problem Management

• Provide 1st & 2nd level support for incidents and problems related front end solutions.
• Ensure that incidents and problems do not impact the agreed service levels.
• Support end users on complex technical issues including problems related to applications, client computers and servers.

License Management

• Manage all licenses related to Server Infra within the scope of the team.
• Ensure that the services are operated within the defined measures and controls.
• Ensure licenses are renewed on a regular basis.

Disaster Recovery

• Work closely with other teams to achieve overall disaster recovery and continuity to suit organizational needs.
• Provide data protection, recovery, and business continuity.
• Test and validate disaster recovery and business continuity methods in WINDOWS Manage all licenses related to Server Infra within the scope of the team. Ensure that the services are operated within the defined measures and controls.
• Ensure licenses are renewed on a regular basis.
• Responsible for disaster recovery of NI systems & data centers. Work closely with other teams to achieve overall disaster recovery and continuity to suit organizational needs.
• Provide data protection, recovery, and business continuity; test and validate disaster recovery and business continuity methods in Oracle Linux/Redhat Linux/OCI/Azure/AWS Cloud environment.