Air Export Ocean Operations

Job Summary:

Responsible for growth and development of air freight forwarding business through providing excellent operational service and supervise all air freight operational activities.

Key Responsibilities:

Supervises all Airfreight Operations activities under file management for the customers

Ensure all file management activities post booking such as Documentation System Updates Operational finance etc.

Supporting customer service in customer query resolution and exception handling.

Ensures end to end Carrier Management for Airfreight Operations i.e. overall Airfreight Procurement Carrier Relationship Management Capacity Management balancing the carrier mix carrier query resolution as well as management of Carrier Booking transactions.

Develop and grow relationships with carriers in order to secure the most costeffective rates for our business

Improve teams work productivity and monitoring the implementation of SOP to comply with the customers requirement

Analyze air freight rates for strategic pricing

Review and evaluates air freight ops plan to recommend how to improve operations productivity reduce costs and improve yields

Oversee implementation of affirmative action plans as required and closure of customer complaints and disputes by leading and managing air freight ops team and deliver excellent services.

Oversee compliance to local and global key accounts

Review target and goal setting for the department

Stay current with developments and changes in applicable laws regulations and other government requirements

About us : ().At Freight Systems we believe in delivering

logistical services on time. Established in 1988 were a Global

Logistics Solutions provider offering a multitude of services to meet

your business needs. Customers in over 30 countries around the world rely on

our expertise to manage their daytoday logistic needs.

With our resourceful team of logistics professionals an extensive global network and strong technological backing we are prepared for the future by building a strong foundation today.

Q1. Is the candidate a US citizen*

Yes
No

Q2. What is the candidates Notice Period*

07 days
814 days
1521 days
22 30 days
Above 30 days

Q3. Does the candidate have Air Export experience and for how many years*

Yes
No

Q4. Does the candidate have Air Export experience and for how many years*

Yes
No

Q5. Does the candidate have Ocean Operations experience*

Yes
No

Q6. Does the candidate have Ocean Operations experience*

Yes
No