Customer Care Specialist Remote In Greece

Position: Customer Care Specialist

Location: Remote/work from home in Greece

Employment type: Fulltime

DUTIES AND RESPONSIBILITIES:

• Conduct technicalbased customer assistance through voice chat and email in a timely manner
• Provide exceptional customer experience
• Document each interaction in a dedicated CRM system
• Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department

REQUIREMENTS:

• Ability to effectively and correctly communicate verbally and in written format in Dutch/Flemish (C1 level) and English (B2)
• EU citizens only.
• Ability to go through background check
• Strong abilities to work independently and as a remote team player
• Problemsolving and critical thinking skills
• Adaptable and flexible demonstrating abilities to work with process and information changes
• Strong working knowledge of external systems and PC based internet and software applications (e.g. internet Microsoft Office)

OFFER:

• Excellent remuneration package based on experience skills and performance
• Indefinite contract
• Private health and life insurance
• 85 EUR monthly meal vouchers
• 65 EUR monthly Work From Home allowance
• 14 salaries a yer
• Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
• Fully remote work from Greece
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  85 monthly meal vouchers

Relocation package for candidates moving to Greece. Includes assistance with finding accommodation and an additional payment of 350 EUR monthly as a rent allowance.

Remote Work :

No