Salesforce Project Manager

Role: SFDC Project Manager

Location: San Diego CA

Hybrid: 3 days in office (Mandatory)

Mode of Hiring: SC/CTH

Experience 12 15 years

Technical Skills Primary Must have

At least 10 years of experience working with Salesforce implementation engagements

At least 7 years Proven hands on working experience as Project Manager

Project Management Certification PMI PRINCE2 Equivalent is a must

Relevant Salesforce Certifications

Expertise in project management tooling and Agile Lifecycle Management tools such as Jira

Strong understanding of Agile Software Development Methodologies

Develop a detailed project plan to track progress

Project Planning

Creating SOW

Governance Model Developing

Tracking Budgets

Ensuring Resource Availability

Internal External Stakeholder Management

Risk Management

Monthly reports

KPI adherence

Managing delivery expectations in terms of quality timelines timely identification of issues risks and providing mitigation plans escalation management and resourcing challenges Collaborating with business stakeholders overlapping with onsite hours

Identify the projects goals objectives and scope and creates a project plan that outlines the tasks timelines and resources required They communicate with the project team and stakeholders manage risks and issues and monitor progress to ensure that the project stays on track

Use appropriate verification techniques to manage changes in project scope schedule and costs

Measure project performance using appropriate systems tools and techniques

Responsibilities will also include sprint planning running daily scrum and sprint retrospective

Performance Report and escalate any risks to management as needed

Manage the relationship with the client and all stakeholders

Perform risk management to minimize project risks

Establish and maintain relationships with third parties vendors

Create and maintain comprehensive project documentation

The PM will be responsible for driving the team for successful completion of projects without any scope schedule and budget overruns while adhering to quality

The PM will have to conduct frequent meetings with Client IT and business stakeholders manage coordination with the other IT groups and handle all interdependencies

Some projects would be for SaaS or on premises third party products for which the PM will have to handle entire coordination between product vendor Client IT business and other consulting vendors

Technical Skills Secondary Nice to have

Insurance Domain Knowledge in below modules

Agency Onboarding

Agency Lifecycle

Submissions and Quotes

Claims

Underwriting and Policy Issue

Risk Management Process

Policy and Agency

Customer Account and Contacts

Soft Skills

Strong oral and written communication skills

Strong ability to work with client stakeholders