Primary Responsibilities:
- Maintain constant communication with managers staff and vendors to ensure proper operations of the company
- Develop implement and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the companys internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements hiring new employees as needed
- Oversee accounts payable and accounts receivable departments
Responsibilities
- Lead motivate and support a team within a timesensitive and demanding environment including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets reduce cost per unit eliminate errors and deliver excellent customer service
- Partner with crossfunctional teams to improve proprietary tools and systems
Required skills and qualifications
- Experience an operations management role
- Skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications
Working Conditions:
- This role is virtual allowing for remote work from a home office.
- It may require flexibility in hours to accommodate different time zones and deadlines.
Remote Work :
No