Operations Maintenance Executive

• Report Approvals and Requests:
• Approve cleaning reports and advance requests (1st tier) ensuring timely and accurate documentation.
• Client Escalations:
• Handle secondlevel escalations with clients for all sites ensuring prompt and satisfactory resolution of issues.
• Team Coordination and Tracking:
• Track ticket updates from the team within 48 hours ensuring timely response and resolution.
• Check that all employees raise Joint Meter Readings (JMR) on time and approve them accordingly.

• Client and Compliance Coordination:
• Coordinate with clients on paperwork or permit letters ensuring all necessary documentation is in place.
• Oversee site team compliance with customer site requirements and safety standards.
• Material Management:
• Raise material requirements and follow up with procurement for dispatch or local purchase.
• Approve local purchases of materials as per the last records and maintain accurate documentation.
• Meeting Coordination:
• Arrange meetings between departments or customers as needed ensuring the participation of all necessary members.
• Vendor and Team Management:
• Search for new vendors or team members based on new project demands.
• Manage vendors for installation & commissioning (I&C) and IV graph activities.
• Thermography and OEM Coordination:
• Oversee thermography activities during peak summers to ensure equipment is functioning optimally.
• Coordinate with Original Equipment Manufacturers (OEMs) at the second level; the first level of coordination will be handled by engineers.
• Payment and Procurement Followup:
• Follow up on payments from accounts/customers for raised POs and maintain accurate records.
• Maintain a tools tracker and purchase tracker ensuring all tools and materials are accounted for.
• Site Maintenance and Configuration:
• Overlook the cleaning tracker and ensure cleaning reports are shared on time by engineers.
• Handle site configuration when site engineers are not available ensuring continuous operation.
• Billing and Documentation:
• Check and sign all vendor bills as the first level of escalation.
• Upload bills to Adobe and manage approvals for signatures and payments.
• Monitoring and Compliance:
• Monitor target generation and follow up to ensure performance meets expectations.
• Ensure HSE compliance and follow up on safety standards and protocols.

• Bachelor s degree / Diploma in Electrical Engineering or a related field.
• Minimum of 3 years of experience in operations and maintenance preferably in the solar industry.
• Strong organizational and multitasking skills.
• Excellent communication and client management abilities.
• Proficient in using Microsoft Office Suite and relevant software tools.
• Knowledge of HSE standards and compliance requirements.

• Attention to detail and strong problemsolving skills.
• Ability to work under pressure and meet deadlines.
• Team player with strong interpersonal skills.
• Ability to coordinate and manage multiple tasks simultaneously.
• Proactive and able to work independently.

vendor management,solar,site maintenance,material logistics,organizational skills,communication skills,sop adherence,client management,team coordination,problem-solving skills,operations,compliance coordination,interpersonal skills,documentation,procurement,compliance,maintenance,team management,monitoring,billing,payment follow-up,hse compliance,meeting coordination