Sales and Onboarding Executives- Hyderabad -Off Role

About Moove

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technologyenabled lending model to radically transform the availability of auto finance and vehicles for ondemand ridesharing services across tier 1 African cities. By doing so Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

About the Role

The Sales & Onboarding Executive role at Moove is a pivotal position responsible for
driving the companys growth by acquiring and onboarding new customers. This role
combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The
Sales & Onboarding Executive will engage with potential customers understand their
needs and present Mooves innovative solutions. Additionally theyll lead the onboarding
process ensuring a smooth transition for customers as they adopt the platform. This role
demands strong communication relationshipbuilding and project management skills to
effectively bring new clients into the Moove ecosystem while maintaining high
satisfaction levels.

What youll be doing

Deliver 100% satisfaction inperson support to our drivers.
Walk drivers through onboarding and all of the tools to be successful
Help brand the Moove name and get drivers excited
Stay on top of Moove policies and procedures
Register new drivers and review accurate drivers information while ensuring
compliance with Moove standards.
Welcome and greet customers delightfully.
Accurately describe Mooves product features and benefits to drivers.
Ensure all onboarded drivers are transferred to the Moove Fleet account.
Resolve driver related issues.
Work with the City Fleet Manager in building harmonious relations between
drivers.
Build driver funnel dashboard for new driver acquisition across various channels
Manage driver referral and incentive schemes.
Manage driver agency relationships to ensure they met company KPIs.