Looking for Community Outreach Worker in south
Wraxall
KEY RESPONSIBILITIES:
Partner and Client Engagement:
- Outreach recruit screen and enrol participants in project activities.
- Assess clients eligibility for the programme and maintain uptodate knowledge of eligibility requirements and procedures.
- Input client information into the Customer Relationship Management (CRM) and assist with tracking and reporting.
- Research identify and outreach to services and resources that could be useful to the clients.
- Identify collaborate and develop relationships with external partner organisations such as local council staff charities and diaspora groups to promote the programme.
- Manage inquiries via the email inbox to support partner and client engagement.
- Arrange and facilitate information sessions online and in person to support participant engagement.
How to apply
Please apply through our website
Essential: Experience working with refugees, migrants or other vulnerable groups. Ability to handle confidential documents and sensitive information; Excellent written and oral communication skills: the ability to communicate effectively with colleagues, partners and clients. Solid diplomatic and networking skills: the ability to manage a variety of internal and external relationships effectively. Proficiency in using CRMs like salesforce and documenting work. Proficiency in using Microsoft Office (Word, PowerPoint and Excel), experience using online platforms such as Microsoft Teams and Zoom. Based in the South West of England with the ability to travel regularly across the region up to 50% of the time. Strong organisational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines; Ability to work as part of a team; Having additional language skills like Dari, Pashto or Arabic is preferrable but not essential. Local knowledge of the South West Region and its various local organisations.