Quality amp Security Manager

Founded in 2016 Otoqi is a VC backed French StartUp based on two main pillars: 50% Technology and 50% Operations excellence.

Our mission is to accelerate the Mobility Revolution: our proprietary platform offers lean and techenabled B2B solutions to the automotive industry enabling car manufacturers car leasing and mobility players to move and handle any car to any corner of Europe within 48h.

Otoqi currently operates in France Italy Germany and plans to launch new countries soon.

In 2023 we carried over 300000 missions for our customers crushing any record and a demonstrating strong international growth

In order to handle our next step we are looking for our Quality & Security Manager.

This position will report directly to the Chief Operating Officer (COO) and will be pivotal in ensuring that our operations meet the highest standards of quality and security. The ideal candidate will be proactive collaborative and technologically savvy capable of navigating and implementing regulatory requirements while working closely with various departments within the organization.

Otoqi in figures:

800 drivers

150000 cars moved

Fundraising of 6M and Series A in 2021

3 countries : France Italy Germany

80 Otoqiers

Main tasks

Developing Quality Standards:
Create and implement quality standards and guidelines for all processes within the logistics operations.
Ensure compliance with quality standards and regulations for all affiliates.

Quality Control:
Establish quality control procedures for vehicle handling storage and transportation.
Conduct regular audits and inspections to ensure adherence to quality standards.

Process Improvement:
Identify areas for improvement within the logistics processes and implement changes to enhance efficiency and quality.
Use data and feedback to continually refine and improve quality control procedures.

Training and Development:
Train staff on quality standards and procedures.
Develop training materials and conduct workshops to ensure all team members understand and adhere to quality guidelines.

Customer Satisfaction:
Implement systems to monitor customer satisfaction and address any qualityrelated complaints or issues.
Work to improve the overall customer experience by ensuring highquality service delivery.

Responsabilities

Reporting and Documentation:
Prepare and present regular reports on quality and security performance to senior management.
Maintain accurate records of quality inspections security incidents and corrective actions.

Regulatory Compliance:
Ensure all logistics operations comply with relevant local national and international regulations regarding quality and security.
Stay updated on changes in regulations and adjust policies and procedures accordingly.

Crossfunctional Collaboration:
Work closely with other departments such as operations customer service and IT to ensure a holistic approach to quality and security.
Participate in crossfunctional teams to address companywide initiatives or issues.

Technology Integration:
Implement and manage technology solutions that enhance quality and security such as tracking systems surveillance and data management tools.
Stay informed about new technologies and recommend their adoption where beneficial.

Objectives :

Establish Quality and Security Frameworks:

• Develop and implement comprehensive frameworks for maintaining and improving quality and security standards across all operations.

Baseline Assessment:

• Conduct initial assessments to determine the current state of quality and security identifying areas for improvement.

Team Training:

• Design and deliver training programs to ensure all staff are knowledgeable about quality and security standards and procedures.

Risk Assessment:

• Identify potential risks to quality and security and develop strategies to mitigate these risks.

Set Up Monitoring Systems:

• Establish robust monitoring systems to continuously track quality and security metrics and ensure ongoing compliance.

Achieve Compliance:

• Ensure that all operations comply with relevant local national and international regulations regarding quality and security.

Improve Quality Metrics:

• Implement initiatives to enhance key quality metrics ensuring continuous improvement in operational performance.

Who we are looking for:

We are seeking a motivated and experienced Quality & Security Manager who meets the following criteria:

• Educational Background: A degree in quality management engineering logistics or a related field is preferred ;
• Relevant Experience: A strong background in quality management preferably within the logistics or supply chain industry with a proven track record of implementing and maintaining quality and security frameworks (5 seniority) ;
• Technological Proficiency: Familiarity with technology solutions related to quality and security such as tracking systems and data management tools with a keen interest in staying updated on new technological advancements ;
• Analytical Skills: Excellent analytical and problemsolving abilities to identify risks assess current processes and implement effective improvements ;
• Project Management: Strong project management skills and the ability to work as part of a team ;
• Team Collaboration: Ability to work effectively with technical and operational teams ;
• Proactive ProblemSolving: Proactive in solving problems and addressing issues before they escalate ;
• Communication Skills: Exceptional communication skills capable of conveying complex information clearly and concisely ;
• Selfstarter: Highly motivated fast learner and driven by impact ;
• Adaptability: Great adaptability skills to work in a constantly evolving and fastpaced environment ;
• Language Proficiency: Fluency in French and English is required; proficiency in Italian or German is a plus.

If you are passionate about quality management and are eager to contribute to our innovative and dynamic team we encourage you to apply.

About our benefits :

Our culture is built on innovation customer focus and Team spirit with benefits to match !

• Office based in Paris 15th arrondissement
• Lunch 60% funded by Otoqi (Swile Card)
• AXA Heath Insurrance
• Remote 2 days/week
• Regular events (evenings team building)
• Mondays: outdoor crossfit Tuesdays: dynamic yoga in the office
• Fruits baskets every tuesday
• A positive team to work with daily!
• Salary according to profile