Software Developer CRM Intermediate 7615-1810
Posted on :
16-07-2024
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Job Description
HM Note: This hybrid role is three (3) days in office
Description:
Responsibilities:
Required to translate technical systems specifications into working tested CRM applications. This includes developing detailed programming specifications writing and/or generating code compiling datadriven programs maintaining and conducting unit tests.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages.
General Skills:
Experience in programming and analysis; specialized CRM software package support at the specified experience level
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in structured methodologies for the development design implementation and maintenance of applications
Experience in design code test debug and document applications
Experience in the use of object and/or third generation language development tools
Experience in one or more programming languages
Experience in application design latest design patters deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communications protocols
Experience in structured methodologies for the design development implementation and maintenance of applications
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines CRM Software
Development Skills:
Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
Knowledge and experience with specific CRM enterprise architecture methodologies design standards and tools
Experience with middleware and gateways Expertise in specific tools for CRM software development
Desirable Skills:
Knowledge and experience with programming Internetready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles concepts policies and practices
Experience with middleware and gateways
Experience reviewing analyzing and modifying product installation scripts including encoding testing debugging
Ability to provide postimplementation support and resolve any postimplementation technical issues
Experience conducting design walkthrough sessions with project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Ability to provide user and system documentation as required
Skills
Experience and Skill Set Requirements
Technical Solution and Development Skills and nbsp; 40 %
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;At least 3 years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with developing business design document functional and amp; non functional requirements
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with developing high level application flows to support the business requirements.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in developing functional design document
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in creating detailed process flows developing highlevel screen designs that map steps within a process to actual views in software solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience conducting user research and usability testing
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience developing user personas and user journey maps
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience analyzing user feedback and designing solutions to address user issues and pain points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience creating wire frames and highfidelity mockups with UI prototyping software such as Figma or Adobe XD
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience researching and applying industry best practices
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in developing use cases (business/system) identifying and documenting business rules
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with the creation and analytical process of business requirement documents
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in identifying risk and providing solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with creating quality assurance plan and writing test cases
and nbsp;
and nbsp;
Technology Skills 35%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with change management methodologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;3 years of experience in Siebel or Adobe AEM Solution implementation
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with documenting test strategies scenarios plans for user acceptance testing (UAT)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in creating and updating business architecture artefacts
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience with rational unified process (RUP)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in developing application view visibility and CRUD (create read update delete) matrix
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with developing application screen mockups and screen flows; translate screen design and workflows into Wireframes and or prototype
and nbsp;
Soft Skills 20%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong communication skills; both written and verbal
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to develop and present new ideas and conceptualize new approaches and solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to work effectively with functional and technical teams
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to participate in a large team and work closely with other individual team members
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proven analytical skills and systematic problem solving
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong ability to work under pressure work with aggressive timelines and be adaptive to change
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team
and nbsp;
Public Sector Experience 5%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
Must Haves:
- At least 3 years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
- Experience with developing business design document functional and amp; non functional requirements
- Experience with developing high level application flows to support the business requirements.
- Experience in developing functional design document
- Demonstrated experience with change management methodologies
- 3 years of experience in Siebel or Adobe AEM Solution implementation
- Demonstrated experience with documenting test strategies scenarios plans for user acceptance testing (UAT)
- Demonstrated experience in creating and updating business architecture artefacts
- Experience in developing application view visibility and CRUD (create read update delete) matrix
Employment Type
Full Time
Key Skills
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