Position Sales Manager CRM
Company Zodopt
Location Bangalore
Responsibilities:
- Ensure that customers receive the correct products and services promptly and accurately.
- Act as the primary communication link between key customers and internal teams ensuring seamless information flow.
- Address and resolve customer issues and complaints promptly to maintain trust and satisfaction.
- Play a crucial role in generating new sales opportunities and converting them into longterm profitable relationships.
- Prepare and present regular reports on progress and forecasts to both internal and external stakeholders utilizing key account metrics.
- Monitor and evaluate the performance of the sales team providing feedback coaching and support as needed.
- Utilize Customer Relationship Management (CRM) systems to manage customer interactions track sales activities and analyze sales data.
- Proficiency in negotiation and closing deals.
Requirements
Skills Required:
- Skill in identifying and comprehending customer experience issues.
- Skills such as ERPCRM Power BI Sales Funnel Management/Pipeline management cross selling upselling.
- Ability to understand customer requirements and compare various software.
- Strong Leadership and Account Management skills.
- Ability to drive the team with targets to achieve.
- Vision Towards Quality in solution.
- Excellent communication and Negotiation skills.
CRM Sales, CRM, Client Handling, Lead Generation, Customer Relationship, Zoho