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At Get Support we offer more than just a job; we provide a dynamic and enriching environment with a host of exceptional benefits. Here youll find tailored training and development opportunities to nurture your skills and a clear path for career progression. We pride ourselves on promoting from within our talented team ensuring your professional growth.
Get Support is the perfect partner for the UKs small and mediumsized businesses providing every aspect of computer hardware and software support and a great deal more.
Due to our continued growth we are recruiting for a customerfocused Professional Services Technician to join our team.
As a Professional Services Technician at Get Support you will play a crucial role to implement configure and optimizer technology solutions to our clients. Day to day youll work closely with our clients to ensure smooth operation of their IT systems ensuring operational Key Performance Indicators are met and contract obligations are fulfilled. This role requires a combination of technical expertise project management skills and strong communication abilities.
Job Summary
As a Professional Services Technician at Get Support you will play a crucial role in implementing configuring and optimising technology solutions for our clients. You will work closely with clients to ensure the smooth operation of their IT systems meeting operational Key Performance Indicators and fulfilling contract obligations. This role requires a combination of technical expertise project management skills and strong communication abilities.
Principle Accountabilities:
Skills Required
To excel in this role you should have proven experience in an IT support environment preferably within an MSP including deployment configuration and migration of technologies as well as administration and support. You should show strong customer service skills be organised and possess strong communication problemsolving and IT skills along with:
Technical Expertise:
Skills and Abilities:
Experience Required:
Additional Desirable Qualities:
Location: Eynsham (officebased withsite visits as required)
Working Hours: Monday Friday 9am to 6pm
Salary: dependant on experience
Full Time